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To"No man, for any considerable period, can wear one face to himself and another to the multitude, without finally getting bewildered as to which may be the true." - Nathaniel Hawthorne, The Scarlet Letter
1
Start with Why: How Great Leaders Inspire Everyone to Take Action1
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Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services1
3
Good to Great: Why Some Companies Make the Leap and Others Don't1
4
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change1
5
Goals!: How to Get Everything You Want -- Faster Than You Ever Thought Possible1
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Winning1
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Setting the Table: The Transforming Power of Hospitality in Business1
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Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways1
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What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest1
10
Developing Human Service Leaders1
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The Power of Habit: Why We Do What We Do in Life and Business1
12
Influence: The Psychology of Persuasion1
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